Long Term Care Ombudsman Services

The Long Term Care Ombudsman program seeks to improve the quality of life and quality of care of the residents of long term care facilities — both in nursing homes and assisted living centers.

The LTC Ombudsman performs the following:

• Investigates and works to resolve problems or complaints affecting long term care residents
• Educates facility staff about residents’ rights and other issues
• Provides information about long term care and related services
• Educates the community about the needs of long term care residents
• Visits long term care facilities to talk to residents and monitor conditions in the facility.

To be a Volunteer Ombudsman, click here.

For those individuals searching for information regarding nursing home Visitation Guidelines please use the link posted below to access the DHEC Guidelines:

https://scdhec.gov/covid19/nursing-homes-extended-care-facilities-impacted-covid-19

Disclaimer: Please remember it is always best to contact the facility that you are planning to visit as the information is updated weekly and situations may have changed since the posting of the information by DHEC.

Tasia Stackhouse
Regional Ombudsman
843-436-6145
tstackhouse@wrcog.org

Beulah Torbit
Long Term Care Ombudsman
843-436-6601
btorbit@wrcog.org